NJ Outsourced Help Desk | IT Outsourcing | NJ Desktop Support Services

Looking to outsource your NJ IT department and helpdesk team but concerned about getting quality service? Integrated Computer Services (ICS) is the reliable, high-performance IT support provider you need. Our team of dedicated technical support professionals is known for going above and beyond to deliver service that exceeds expectations. While many IT support providers are available, few can match ICS's dedication to quality and expertise. Our NJ-based helpdesk and desktop support team stands out by offering personalized service, fast response times, and consistent, proactive support to handle your unique business challenges.

By partnering with ICS, you benefit from helpdesk services that cover a full range of needs—from troubleshooting and technical assistance to managing complex IT infrastructures. We build, manage, and deliver world-class IT solutions because we are passionate about technology and deeply invested in helping our clients succeed. With ICS, your business will enjoy the peace of mind that comes from knowing your IT is in the hands of experts who care about every detail of your IT environment.

Complimentary On-site Technology Assessment

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Our unparalleled U.S. based outsourced help desk service features:

- 100% US based service
- Non-tiered help desk technical team – the first tech you speak to is the tech who solves your problem
- All team members have technical degrees, certifications and a strong will to solve the toughest of IT challenges
- Technical support team and all support sessions are performed in New Jersey and Georgia
- Clients can easily submit tickets via email, web portal or by telephone
- Best-in-breed ticketing system with client portal for access to support services from past and present
- Detailed documentation system and extensive onboarding checklist
- Guaranteed fast 30 minutes or less critical down response via our (SLA) Service Level Agreement
- State of the art remote control capabilities for Microsoft Windows, Apple OSX, and smart phones
- All inbound and outbound help desk calls are recorded
- Single point of contact

Call now to speak with a managed IT support specialist: (888) 941-7770

ICS is an award winning Microsoft Certified Silver Partner and Small Business Specialist

As a Microsoft Certified Partner, we are experts at managing and deploying Microsoft® Windows® networks. Our network solutions help you protect your data, increase productivity, and present a more professional image to customers.